Last week we stayed at the Marriott hotel Newcastle Gateshead Metrocentre as part of the Beamish Package that they offer. I wrote about the package as a whole earlier in the week but thought that I would do a proper review of the hotel as it was such a lovely hotel. The hotel is located near the A1 right opposite Europe's largest leisure and shopping complex the Metrocentre and just a short ten minute journey away from Newcastle city centre. The hotel is rated 4 star and is perfect for both business and leisure purposes.
The hotel is located in well maintained grounds with plenty of free on site parking for guests, it is just a five minute walk away from the Metrocentre which has plenty of leisure and dining options. We arrived at the hotel just after the check in time of 3pm and the reception area was busy with other guests checking in, but we were seen quickly as their was lots of reception staff available. The receptionist was extremely friendly and explained everything to us about the room, the hotels facilities and local attractions. We made are way to are room on the fifth floor by the lifts located in the reception area.
The hotel has 150 spacious guest rooms and as we made are way to the room we were impressed with just how clean and well presented the hotel was. Everywhere was decorated to a high standard and I loved how they had pictures in the hallways of the local area. We were in a Deluxe room which had two queen size beds, a table and chair, dressing table and chair, large bathroom with shower and bathtub. You also have the option of having a cot or roll away bed in the room in case you need them for children.
When we entered the room we were impressed with the size of the room as there was lots of space, I have stayed in many hotels and this is probably one of the biggest rooms we have stayed in. You walked into the room and to your left was a large bathroom which had a bathtub with a shower overhead, plenty of fluffy white towels and a selection of complimentary toiletries. Opposite the bathroom was a large glass wardrobe which had a safe, ironing board, iron and bathrobes as well as plenty of clothes hangers. Their was a small hallway which had a bench with glasses, bottles of water and a hairdryer and large mirror, the other side had cupboard space and a worktop with tea and coffee making facilities.
The actual bedroom area had two large and extremely comfortable queen sized beds, with plenty of room around the beds. As mentioned their was also a table and chairs which was near the window at the far end of the room, as we were near a retail park we had a view of Ikea but we rarely even looked out of the window so this did not bother us at all. The room also had a dressing table / desk area with a lamp and chair and lots of draws and storage space as well as a 32" flat screen TV with plenty of channels. The room had two phones,three lamps, alarm clock and trouser press, 24 hour room service was also available.
The room was extremely clean and was kept to a high standard. The only problem we had was when we arrived in the room there was no cot which we had asked for, but a quick call to reception soon rectified that. Within minutes of ringing up two extremely lovely staff arrived at the door with a travel cot which they quickly set up with sheets, pillows and duvets. They also brought a nappy bin to put in the bathroom and activity packs which had colouring books and crayons in for the children.
Even though the hotel is located near the A1 and busy Metrocentre we did not hear a single sound in the room from the outside traffic or from other guests, the room was totally silent when we went to bed which is always nice. The beds were so comfortable and you just sunk into them and the pillows and duvets were so fluffy. We all had a super comfortable nights sleep, even Jacob slept well in the travel cot which we were not expecting as he has never been in a one before.
The hotel has some great facilities such as an on site leisure club which is situated just off the reception area it has a large indoor heated pool, whirlpool bath, sauna, gym and fitness studios. We visited the hotel pool and it was lovely, very clean and modern and quiet when we visited. The water was warm with plenty of seating area around the pool if you just wanted to watch, towels were provided and children were aloud in the pool until 9 pm if accompanied by an adult. The leisure club was open from 6am-11pm given everyone the chance to try it out.
The hotel also has an on site bar called Chats bar which is a great place to go for a coffee or a drink and they even serve lunch and dinner. Whilst the Rare Grill restaurant serves evening meals, Sunday lunch and breakfast. We did not eat lunch or dinner in the hotel but we did enjoy breakfast in the Rare Grill, as it was included in the Beamish package.
Breakfast was served from 6.30am and we arrived around 7am and were greeted by friendly staff who showed us to a table and quickly got us two high-chairs for the little ones. We were offered tea or coffee which arrived extremely quickly. Breakfast was served buffet style, there was a chilled counter with a selection of cheeses, cooked meats, fresh fruit and yogurts. A hot counter serving tradition English breakfast options such as cooked tomatoes, mushrooms, hash browns, beans, scrambled eggs, bacon and sausages. There was chef behind the counter constantly replenishing the food and cooking eggs for guests how they liked them.
There was a table with fresh apple or orange juice and a counter filled with breads to toast, a huge selection of cereals, nuts, muffins, croissants, waffles,breads and pastries as well as condiments such as butters, jams, nuttella, honey and marmite. We all had cooked breakfast which were delicious, the sausages were so nice and juicy and perfectly cooked. I also had a croissant which was still warm and tasted amazing. The other half had pastries which he said were lovely and Chloe had a chocolate muffin and waffle with nuttella. The little two just had some of are food and shared a croissants.
The breakfast staff were really friendly and kept the restaurant looking tidy at all times. When we left I left my purse on the table and had no idea but as soon as we stepped through the door to are room we had a phone call from the restaurant saying we had left the purse and it was waiting at reception for us. Check out was quick and simple and even though we did not have to check out until 11 am we left at around 9 am so we could fully enjoy are day out at Beamish.
We really enjoyed are stay at the Marriott Metrocentre and I would defiantly stay in a Marriott hotel again as a family, the staff were really friendly and offered fantastic service. I am even considering adding my local Marriott hotel to are list of possible wedding venues for when we eventually get married as we enjoyed are stay that much. The room was spacious and extremely comfortable, the hotel was very clean and well maintained, the leisure facilities were exceptionally good and the breakfast was delicious. If you are looking for a family friendly hotel then I really would recommend Marriott and if you ever in the North East then you should defiantly book this hotel as it is in such a great location.
Disclosure we enjoyed a complimentary stay at this hotel as part of the Beamish Package, however all words, opinions and photos are my own.